Cancellation Policy

Cancellation Deadline: May 14

Don’t be a “No Show!”

Cancel registration and hotel reservations if you are unable to attend. Registration fees and hotel charges will not be refunded to “no shows.”


To be considered for a refund, send a written request to aihce@experient-inc.com or fax (301) 694-5124. Telephone cancellations are not accepted.

Changes and cancellation requests will be accepted until 5:00 p.m., CT on Thursday, May 14.  After this date, no refunds will be given. If AIHce On Demand was purchased, it may be retained by the cancelling registrant.

Cancellations made prior to May 14th will incur an administrative fee as follows:

  • Full Conference — $150
  • One Day, PDC Courses Only, Expo Only — $75
  • Student, Family Member/Non-IH Guest — $25

Courses/activities with low enrollment as of March 14 are subject to cancellation. Refunds will be issued to those who do not wish to attend an alternate course or activity.

Tickets to technical tours and luncheon discussions are not refundable after May 14. Once purchased, no refunds are issued for the AIHF conference pin or Fun Run/Walk.

All refunds will be issued 30 days after the conference.